![]() If a booking is changed, the hotel may treat this change as a new booking and update the rate depending on prices, availability and conditions on the date the change is made. The main name on the booking must match the name on the credit or debit card used to make the booking. No refunds or changes to the booking are permitted. Any cancellation will incur a charge equivalent to 100% of the total. * Non-refundable: A non-refundable pre-payment of 100% of the entire stay will be charged on making the booking. Early departures will incur a penalty charge of the total cost of the stay. All no-shows will incur a charge equivalent to 100% of the total cost of the stay. If a booking is changed, the hotel may treat this change as a new booking and update the rate depending on prices, availability and conditions on the change date. ![]() Any cancellation will incur a charge equivalent to 10% of the entire stay. Semi-flexible Cancellation: a non-refundable pre-payment of 10% of the entire stay will be charged on making the booking. * These conditions only apply to individual bookings, not group bookings.įlexible Cancellation: book with the utmost confidence and cancel without charge until 48hrs before check-in in America and with 48hrs in Europe – (web exclusive). ![]() Rest of the year cancellation until 48 hrs before check-in with no charge. Stays between December 24 and January 1 will apply a cancellation policy of 100% in case of canceling 14 days or less before arrival. Non-refundable 10% pre-payment when booking. Book directly through our website and choose from our exclusive Cancellation Policies with the conditions that best suit your booking.Ĥ8 hrs before check-in with no charge (web exclusive) ![]() For that reason, and to provide you with security at the time of booking, we offer the following totally safe and transparent cancellation policies:Ĭancellation policy: if you are forced to cancel your stay in one of our hotels, don’t worry. We know the unexpected can happen and affect your holiday in any of our destinations. So that as soon as you begin to imagine yourself in that dream destination, you can leave all your cares and worries to one side. So you can make decisions with the utmost confidence. We want to offer you every comfort right from the moment you start dreaming about your holiday. ![]()
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